Official Online Store

Conditions of Use

Introduction

Welcome to punkrc.com! This Web site is provided as a service to our customers. Please review the following basic rules that govern your use of our Web site (the "Agreement"). Please note that your use of our Web site and the subsequent submission of an order constitutes your unconditional agreement to follow and be bound by the Terms and Conditions outlined herein.

LED Policy

Due to the nature of LEDs, we accept NO RETURNS. If wiring them to a power source, you need to know what you are doing. Use a inline resistor if needed. The Punk RC Light COntroller doen not require the use of resistors. Any other Product Guarantee, Claim, Policy does not apply to LEDs!

Guarantee

At Punk RC our goal is total customer satisfaction. We offer a 100 satisfaction guarantee of your money refunded on merchandise returned within fourteen (14) days of receipt. If you fail to receive your order or if it arrives in damaged condition; we will replace it absolutely free. Please review all terms and conditions in order to receive full refund.

Availability

All merchandise is offered subject to availability.

Order Placement

Orders can be placed several ways:

Internet: Use our on-line Shopping Cart System

Email: Complete the Order Form and email it to us at: sales@punkrc.com

Order Confirmation

Shortly after placing your order, you will receive an email confirming that we have received your order. If you have multiple items in your order, it is possible that we may send the items in multiple shipments. Please save these email notices for your records.

Out of Stock Items

Most orders are filled completely, but from time to time we do run out of stock. In such case, a non-shipped item will be backordered and an email will be sent notifying you of the circumstances and expected shipping date. Out of stock items ordered will be filled within 2 weeks.

Prices

All prices are in US dollars and are subject to change without notice.

Payment

All orders must be prepaid. We accept Visa, MasterCard, Paypal.. Also accepted are money orders and personal checks. Please note that personal check transactions may take an additional five (5) days to process until the bank clears the funds. We cannot accept checks drawn on non-US banks.

Shipping Method

Most orders are shipped via USPS Priority or First Class Mail, usually with Delivery Confirmation, unless requested otherwise. Orders can be shipped to any state within the continental U.S. Shipping to Alaska or Hawaii will have an additional charge. Your order can be shipped to an address other than the address you used when you created an account. For APO/FPO addresses, please email sales@punkrc.com for details and availability. All orders shipped to APO/FPO military addresses waves our guarantee policy. We cannot guarantee orders shipped to APO/FPO addresses.

International Shipping will have extra shipping charges. Please allow extra shipping time to international destinations.

Merchandise Damaged During Shipping

Please inspect your shipment as soon as it arrives. If the merchandise has been damaged during shipment, you must contact us immediately (within 24 hours), as the shipper has a limited time to make a claim with the Delivery Company. Upon receipt of damaged merchandise: Contact Punk RC at sales@punkrc.com within 24 hours. Please include your purchase order number and your contact information so that we may provide a quick response. You will be issued a call tag for the damaged merchandise. Repack the merchandise in the original packaging. Failure to return the merchandise in the original packaging will void your claim. You will be instructed on the shipping method to return the merchandise and the location to ship the merchandise to. Do not return the damaged merchandise back to us unless we have instructed you because this action may void the insurance. Replacement merchandise will be shipped to you upon confirmation that an Punk RC representative received the returned damaged merchandise.

Delivery of Your Order

Normally all orders are shipped within three (3) business days. Please allow 7 to 10 business days for receipt of your goods.

Delivery Confirmation

Customers agree that Delivery Confirmation, as provided by USPS (or other authorized carrier) shall serve as bonafide proof of delivery of packages to the customers shipping address. Customer agrees that they are solely responsible for the security of their mail receiving area and shall hold harmless, Punk RC for any missing parcels or losses once a package is confirmed by USPS (or other authorized carrier), as having been delivered to the customers shipping address. No refunds will be honored under these circumstances.

Lost Orders

All claims for lost orders must be reported within ten (10) business days of shipping, or we claim no liability. If you need to file a claim for a lost order, please contact Punk RC via email at sales@punkrc.com . Please include your purchase order number and your contact information so that we may provide a quick response.

Returns

We value your right to return any Non-LED item if you are not 100% satisfied within ninety (90) days of purchase. You are responsible for any return shipping charges. Upon receipt, your transaction will be refunded in full, including original shipping charges.

If you feel you received a faulty unit, it may be exchanged free of charge. You will be credited $2.00 first class shipping upon shipment of your replacement unit.

Repairs

If your non-LED product fails due to any reason, it may be returned for a repair/replacement.

If the problem is "fried" electronics, there will be no charge for this service. You are responsible for shipping charges to return the unit. If the repair was needed due to our error, $2.00 for shipping will be refunded. This doe snot apply to LEDs!

If the damage requires new connectors, PCB board, or is otherwise physical in nature, you will be charged for the repair. You are responsible for shipping charges to return the unit.

All repairs beyond one hundred twenty (120) days of purchase may be subject to approval.

Catalog

We do not mail-out a catalog. All of our merchandise is on our on-line catalog via the Internet. This keeps our cost down and we pass the savings on to our customers by having the best price for the best item in the world.

Privacy and Security

Punk RC strives to maintain customer confidentiality. No information will be sold or shared with third parties. Customers may on occasion receive email from us.

Modification of Terms and Conditions

punkrc.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the punkrc.com Web site following any such change constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

Proprietary Rights

Content included on or comprising the punkrc.com Web site, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") are protected by copyrights, trademarks, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part. The compilation (meaning the collection, arrangement, and assembly) of all content on this Web site is the exclusive property of punkrc.com and is also protected by U.S. and international copyright laws. punkrc.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Web site.

Use of this Site

This Web site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Web site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Web site or any related software. The content and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. It is strictly prohibited to download the images of the products for sale within this site. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Site Security

Users are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (a) sending unsolicited email, including promotions and/or advertising of products or services; or (b) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" or (c) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; or (d) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Web site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Web site other than the search engine and search agents that may be provided on this Web site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

General

This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect.

Applicable Law

The punkrc.com Web site is created, operated and controlled by Punk RC in the State of Utah, United States of America. The laws of the State of Utah will govern these Terms of Service without giving effect to any principles or conflicts of laws. We reserve the right to make changes to the punkrc.com Web site and these Terms of Service at any time by updating this posting. By using the punkrc.com Web site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Service to which you are bound.

Indemnification

You agree to defend, indemnify and hold Punk RC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Web site or the products contained or sold herein.

Termination

These terms are effective unless and until terminated by either you or punkrc.com. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. punkrc.com also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in punkrc.com's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or punkrc.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise. These terms are effective unless and until terminated by either you or punkrc.com. You may terminate this Agreement at any time, provided that you discontinue any further use of this Web site. punkrc.com also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Web site, if in punkrc.com's sole discretion you fail to comply with any term or provision of this Agreement.

Errors on Our Site

Prices and availability are subject to change without notice. Errors will be corrected where discovered, and PunkRC reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, punkrc.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Visual Appearance

We have made every effort to display as accurately as possible the visual appearance of our products that appear on the Web site. However, as the actual product may undergo some changes, the product's visual appearance may vary.

Quantities May be Limited

Punk RC reserves the right to limit the quantities sold, including the right to limit or prohibit sales to dealers. Notification will be provided to the customer should this occur.

Disclaimer

This Web site is provided by punkrc.com on an "As Is" and "As Available" Basis. punkrc.com makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this Web site. To the full extent permissible by applicable law, punkrc.com disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, punkrc.com disclaims any and all warranties, express or implied, for any merchandise offered on this site. No oral advice or written information given by Punk RC shall create a warranty. You expressly agree that use of the punkrc.com Web site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item.

Limitation of Liability

Under no circumstances shall Punk RC or its employees be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the punkrc.com Web site, including but not limited to reliance by a user on any information obtained at the punkrc.com Web site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Punk RC records, programs or services. The foregoing Limitation of Liability shall apply whether in an action of contract, negligence or other tortious action, even if an authorized representative of Punk RC has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the punkrc.com Web site.

These Terms and Conditions represent the entire agreement between you and Punk RC regarding your relationship with Punk RC and supercede any prior statements or representations. By using the punkrc.com Web site you agree to be bound by the Terms and Conditions. If you are dissatisfied with the punkrc.com Web site or any content on the punkrc.com Web site or with these Terms of Service, your sole and exclusive remedy is to discontinue using the punkrc.com Web site.

Back
Your IP Address is: 54.225.57.89
Copyright © 2017 Punk RC. Powered by Zen Cart