Official Online Store

Shipping & Returns

Shipping Method

Most orders are shipped via USPS Priority or First Class Mail, usually with Delivery Confirmation, unless requested otherwise. Orders can be shipped to any state within the continental U.S. Shipping to Alaska or Hawaii will have an additional charge. Your order can be shipped to an address other than the address you used when you created an account. For APO/FPO addresses, please email sales@punkrc.com for details and availability. All orders shipped to APO/FPO military addresses waves our guarantee policy. We cannot guarantee orders shipped to APO/FPO addresses.

International Shipping will have extra shipping charges. Please allow extra shipping time to international destinations.

Local Pickup

If you would like to arrange pick-up, contact me.

Delivery of Your Order

Normally all orders are shipped within three (3) business days. Please allow 7 to 10 business days for receipt of your goods.

LED Policy

Due to the nature of LEDs, we accept NO RETURNS. If wiring them to a power source, you need to know what you are doing. Use a inline resistor if needed. The Punk RC Light COntroller doen not require the use of resistors. Any other Product Guarantee, Claim, Policy does not apply to LEDs! Contact us if you have questions.

Returns

We value your right to return any non LED item if you are not 100% satisfied within ninety (90) days of purchase. You are responsible for any return shipping charges. Upon receipt, your transaction will be refunded in full, including original shipping charges.

If you feel you received a faulty unit, it may be exchanged free of charge. You will be credited $2.00 first class shipping upon shipment of your replacement unit.

Repairs

If your product fails due to any reason, it may be returned for a repair/replacement.

If the problem is "fried" electronics, there will be no charge for this service. You are responsible for shipping charges to return the unit. If the repair was needed due to our error, $2.00 for shipping will be refunded.

If the damage requires new connectors, PCB board, or is otherwise physical in nature, you will be charged for the repair. You are responsible for shipping charges to return the unit.

All repairs beyond one hundred twenty (120) days of purchase may be subject to approval.

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